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We
flourish in a professional and business atmosphere that is based on:
1. THE TASK IN HAND
DWA
operates as a “task culture”. We pride ourselves on a job well done.
We are adaptable and
form specific teams for specific assignments. Lead consultants are chosen
for their specific knowledge and skills. Influence in
DWA
is based on expertise not rank.
We thrive when
assignments recognise and value expertise, problem-solving abilities and
where creativity is valued and nurtured.
2. SERVICE EXCELLENCE AND
QUALITY
DWA
has a passion for
quality. David Williams was trained by Tom Peters in the early 1990s and we
are committed to the Excellence model of Quality. However we also have
considerable experience of implementing Total Quality Management, Best Value
and ISO 9000. We have used the Business Excellence Model as a yardstick for
research for the Housing Corporation.
DWA
has been recognised as an Investor In People.

We flourish when our
clients share with us our passion for quality.
3.
PROJECT MANAGEMENT
We
pride ourselves on our ability to deliver complex assignments on time
and on budget.
DWA
employs experienced
project managers who deploy a number of specialist techniques and approaches
to facilitate our successful
management of any assignment.
We do our best work
with clients who appreciate sound Project Management.
4.
PLAIN LANGUAGE
DWA’s
real strength is our ability to communicate. We are skilled Communications
Consultants and believe that information should be communicated as simply
and set out as clearly as is possible.
We
believe that language is rich and versatile and allows us to say what we
mean using short, vigorous, everyday words which most readers and
listeners will find familiar and which maximises understanding –
whatever the language. DWA
strives to be clear, concise and correct in all its communications.
We welcome working
with clients who share our commitment to plain language, empowerment and
effective communication.
5. HONESTY
We
are committed to honesty in all our dealings: honesty in our project
pricing, honesty in our project management and honesty with clients. We do
not encourage clients to become over dependent on consultants.
We also believe in
exposing serious mismanagement or serious breaches of best practice or
regulation in an appropriate manner.
If you share our
commitment to openness we would like to hear from you.
6. EQUALITY OF OPPORTUNITY
We
believe that everyone who comes into contact with DWA
should be treated fairly and not in any way disadvantaged because of age,
disability, ethnic origin, class, gender, tenure, marital status, race,
sexuality or other factors.
If you also believe
that everyone should be allowed the opportunity to participate in the parts
of society they choose and benefit from the services they need we welcome an
opportunity to work with you.

April 2008
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